Frequently Asked Questions
Everything you need to know about your wellness journey with Mars by GHC.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes across India.
How long does shipping take?
Orders are typically processed within 24 hours. Depending on your location, your package should arrive within 3 to 5 business days.
Are your products safe to use?
Yes, all Mars by GHC products are formulated with high-quality ingredients and undergo rigorous quality checks to ensure they meet safety standards.
How can I track my order?
Once your order is shipped, you will receive a tracking link via SMS and email to monitor your delivery status in real-time.
What is your return policy?
We offer a hassle-free return policy for damaged or incorrect items. Please contact our support team within 7 days of delivery to initiate a return.
Is the packaging discreet?
Absolutely. We value your privacy, so all orders are shipped in plain, unmarked packaging with no mention of the specific products inside.